Platform Capabilities
One platform for the entire guest experience
Wayfinding, dining, events, ordering, maps, and more — all under your brand, accessible from any device, and manageable by your team.
What your guests get
Every feature built for the unique demands of luxury resort properties.
Turn-by-Turn Wayfinding
A* pathfinding across your entire property with floor-by-floor maps, accessibility routing profiles, and real-time directions.
- Multi-floor navigation with elevator/stairs preferences
- Accessibility-first routing with wheelchair-friendly paths
- Custom map overlays per floor
- Integration with property places and restaurants
What's Happening Now
A real-time feed of open restaurants, live events, and current activities. Guests always know what's available right now.
- Operating hours with timezone-aware open/closed status
- Recurring event detection and display
- Auto-updating feed as events start and end
- Host profiles with bios and event imagery
Events & Calendar
Full event management with recurring schedules, personal calendars, and timezone handling.
- Recurring events with flexible RRULE support
- Personal "My Schedule" for saved events
- Host bios and event imagery
- Timezone-aware display for traveling guests
Dining & Restaurants
Complete dining information with menus, hours, dress codes, reservations, and cuisine filters.
- Operating hours with real-time open/closed status
- Menu PDFs and structured menu data
- Dress code and reservation information
- Cuisine type filtering and search
Online Ordering
In-room dining, pool service, spa bookings, and retail — guests order from their device without downloading anything.
- Configurable ordering channels per property
- External ordering integration links
- Custom branding per ordering channel
- Active/inactive toggling by administrators
Interactive Property Map
A full interactive map of your property with searchable markers for restaurants, activities, pools, and points of interest.
- MapLibre GL JS with custom tile layers
- Place markers with categories and details
- Search and filter by type
- Floor-level map overlays for multi-story properties
What your team gets
A full admin dashboard your team can use without developer support.
Rich Content Editor
Full WYSIWYG editor with media embedding, formatting, and structured content blocks. No developer needed.
Media Library
Drag-and-drop uploads, automatic image optimization, and centralized asset management across your property.
Team Permissions
Role-based access control. Assign editors, managers, and viewers per property with granular permissions.
Content Scheduling
Draft, pending, and live states. Content goes through review before publishing. Schedule posts in advance.
Activity Logging
Enterprise audit trail. Every content change tracked with who made it, when, and what changed.
Bulk Operations
CSV import for rooms, places, and events. Template downloads with validation and duplicate detection.
Enterprise-grade infrastructure
Built for the security, performance, and compliance requirements of luxury hospitality.
Multi-Tenant Data Isolation
Every query is tenant-scoped at the database level. Properties share infrastructure, never data. Zero cross-tenant access by design.
Role-Based Access Control
Granular permissions per user, per property. View, edit, publish — all controlled. Tenant-scoped so staff only see their own property.
Enterprise Audit Trail
SOC2-ready logging for every content change. User attribution, IP tracking, timestamps, and before/after states for full accountability.
Performance Budgets
Sub-2.5s Largest Contentful Paint. Offline-first caching via service workers. Under 100KB initial JavaScript. Lighthouse scores above 90.
Frequently Asked Questions
Do guests need to download an app?
No. Nektar is a Progressive Web App. Guests access it through a web link or QR code, and it installs on their home screen in seconds — no App Store or Google Play required.
Does it work without internet?
Yes. Core features like menus, maps, event schedules, and wayfinding are cached locally using service workers. Guests can access them even with no network connection.
Can we use our own branding?
Absolutely. Each property gets its own subdomain (yourproperty.nektar.to), color theme, logo, and custom content. Guests see your brand, not ours.
What about groups and conferences?
Nektar supports sub-instances for groups, conferences, weddings, and corporate retreats. Each group gets its own branded experience with custom content, schedules, and wayfinding — often offered as a premium service that covers the platform cost.
How do we manage content?
Through a full admin dashboard with a rich text editor, media library, drag-and-drop ordering, and role-based access control. Your team can update everything without technical help.
Is there a free trial?
Nektar is currently onboarding select luxury resort properties during our early access period. Request access and we'll discuss how Nektar can work for your property.
Ready to see Nektar in action?
We're onboarding select luxury resort properties. Request early access to get started.
Request Early Access