Privacy Policy

Last updated: February 27, 2026

Nektar, LLC (“Nektar,” “we,” “us,” or “our”) operates the website at nektar.to and the Nektar digital concierge platform. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website.

Information You Provide

  • Name and email address (via our early access request form)
  • Property name and your role at the property
  • Any additional information you include in messages to us

Information Collected Automatically

  • Browser type, operating system, and device information
  • Pages visited, time spent, and referring URLs
  • IP address and approximate geographic location

2. How We Use Your Information

We use the information we collect to:

  • Respond to your early access requests and inquiries
  • Communicate with you about our platform and services
  • Improve and optimize our website and user experience
  • Analyze usage trends and website performance
  • Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers — trusted third parties that help us operate our website and services (e.g., hosting, analytics, email delivery)
  • Legal requirements — when required by law, regulation, or legal process
  • Business transfers — in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website uses basic analytics tools to understand how visitors interact with our site. These tools may use cookies — small text files stored on your device — to collect anonymous usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at privacy@nektar.to.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically for any changes. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Nektar, LLC

Email: privacy@nektar.to